Quality Lead £45,000 - £50,000 per annum
Quality Lead
Kiwa
Cheltenham GL52 •Remote
Join Kiwa UK as our Quality Lead, driving excellence by providing expert quality management, guidance, and support
£45,000 - £50,000 per annum
Job Summary
Join Kiwa UK as our Quality Lead, driving excellence by providing expert quality management, guidance, and support. This remote role, with occasional UK-wide travel, is your opportunity to ensure world-class quality across our business. Kiwa, is a global top 20 leader in Testing, Inspection and Certification. Our company motto is: We create trust. We want you to trust us with becoming your employer of choice. We offer excellent training and development opportunities, the freedom to do your job as you see fit and we are a respectful and diverse company that employs over 10,000 Kiwans worldwide.
About the role
Ensure the effective day-to-day operation, implementation, maintenance, and improvement of the Kiwa UK Quality Management System and all its component processes in compliance with the relevant International Standards and accreditation requirements
Support Business Units in the management and delivery of the technical quality requirements of the relevant International Standards
Undertake activities required to maintain current UKAS accreditations across the Kiwa UK group including taking a leading role in representing Kiwa in UKAS assessments
Undertake activities required to support Business Units in achieving extensions to the scope of their current UKAS accreditations including taking a leading role in representing Kiwa in those UKAS assessments
Work with Kiwa colleagues across Europe to support the delivery of UKCA services to their customers
Play a leading role in the implementation of quality systems, processes, and standards in new technical and Business areas, and improvements in current areas
Play a leading role in the promotion of a strong quality culture across the Kiwa UK group
Provide quality and accreditation advice, guidance, support, coaching and training, to Kiwa UK staff
Identify, evaluate, and communicate quality risks to the Head of Quality
Support the Head of Quality in achieving Kiwa UK group quality objectives
Support the Kiwa UK group in achieving its aspirations for growth
Do you have what it takes?
Experience in the management of UKAS accredited Quality Management Systems
A good working knowledge of ISO17025, ISO17065 or ISO17021 Standards
A demonstrable record of maintaining and extending scopes of accreditation, preferably across multiple sites or multiple technical disciplines
Experienced in conducting internal audits
Good working knowledge of typical IT tools (e.g. Microsoft Office products)
Excellent planning and organisational skills with the ability to prioritise workloads to meet objectives and deadline
Excellent oral and written communication skills, including report writing and presentations
A methodical, thorough, and flexible approach to delivering high quality work and improvements in order to meet customer requirements
An effective team worker with a solution focused approach
Self-motivated with excellent interpersonal skills including a proven ability to build relationships with, and the confidence of, staff, senior managers, customers, external assessors, and stakeholders, and to be able to influence at all levels
The ability to motivate, support, coach, and train staff in relation to quality and accreditation principles and activities
What can you expect from us in return?
£45,000 - £50,000 per annum
£4,260 Car Allowance
25 days holiday + Bank Holidays
37.5 hours a week, Mon-Fri
Home based role with travel to UK business units
Family Leave - generous enhanced maternity/adoption/shared parental leave - first 6 months full pay maternity/adoption and shared parental leave & 2 weeks full pay paternity leave
Milestone Recognitions: Holiday allowance increases, certificates of recognition, unpaid and paid sabbaticals, charity donations, personal gifts, and retail vouchers
Holiday Buying Scheme
Welcome pack with goodies
Salary Reviews
Company Bonus Scheme
Enhanced Pension
Life Assurance (4x Annual Salary)
EAP - Free, independent Employee Assistance Programme, offering confidential information, support, advice and counselling, 24 hours a day, 7 days a week, 365 days a year
24 hour GP Service
Cycle to Work Scheme
Eye Care Vouchers
Why work at Kiwa?
We achieve results. Our values run through our business; ‘We ARE Kiwa’, Ambitious, Reliable and Engaged. That is how we interact not only with our colleagues and customers, but everyone we meet. We embrace the personal development of all our colleagues, we will encourage you to be ambitious, explore new ideas and help make our world a safer, more sustainable place. You will work within an organization that is very dynamic and in which you have all the space to maximally develop yourself.
Kiwa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We fully take advantage of the flexibility we have to hire Kiwan’s from around the world and from any background. We give our team a work environment free from prejudice, discrimination, and intimidation so they can do their best work and live happy lives. Inclusivity and equality are important to us, and we don’t tolerate behaviours that don’t follow these values.